Welcome to DA Languages your new Spoken Languages Interpreting & Translation Provider
You all now should have received an invitation link to create your profile on our on-line portal DA link regardless if you have attended the training. Please, click on the link ‘Accept Invite’ and create your password. 
 
Once you have access to the portal, please feel free to raise any future bookings that you might have for 1st November and onwards. 
 
DA link is available to pre-book Spoken Languages Face to face interpreting (not BSL); Spoken Languages Video remote interpreting (not BSL) and Written translation. 

Telephone interpreting is on-demand and you don’t need to access DA link to access the service - simply follow the instructions in the telephone interpreting guide. You will be able to allocate your Department PIN on the attached excel spreadsheet.

Please, find below the following guides:

• Raising a face to face booking
• Raising a pre-booked VRI (video remote interpreting) booking
• Working with a video interpreter
• Raising a translation booking
• Cancelling a booking on DA Link
• TI (telephone interpreting) – long version
• TI (telephone interpreting) – short version
• HWESSEX TI PINs – containing list of all trust’s departments the relevant TI PIN allocated to them. Important if your practice is missing from the list, please do let us know and we will create a pin!  

Service support channels

Portal - admin@dalanguages.co.uk
Bookings
Telephone - telephoneinterpreting@dalanguages.co.uk
Video interpreting - vri@dalanguages.co.uk
​Face to face - teamnurture@dalanguages.co.uk
Written translation - megan.grindle@dalanguages.co.uk
Service feedback
Feedback about the service - dafeedback@dalanguages.co.uk
Issues and complaints - complaint@dalanguages.co.uk
 

If you have any issues regarding the service, please get in touch with us by emailing implementations@dalanguages.co.uk

- The DA Languages Team